Privacy Policy

Privacy Policy

At Insurance Answers, we value and prioritize your privacy. This Privacy Policy outlines how we gather, utilize, secure, and share your personal data when you interact with this website, where this policy is displayed, and any associated services provided through the website. This policy applies exclusively to users of the website and services of Insurance Answers. Please note, this policy does not extend to other websites or offline services offered by us.

BY ACCESSING OR USING THIS WEBSITE AND ITS SERVICES, YOU AGREE TO THIS PRIVACY POLICY, SO PLEASE READ THE FOLLOWING QUESTIONS AND ANSWERS THOROUGHLY:

WHY ARE YOU RECEIVING THIS NOTICE?
Based on our agreement with the applicable law put forth by the federal government, we are legally required to provide you with this notice of how we may use your personal information. We respect your right to privacy and therefore want you to fully understand, and have a say in how your information may be shared.

WHAT PERSONAL INFORMATION MUST WE GATHER TO BEGIN THIS PROCESS?
There is certain information that we must collect about you in order to process your application and request for health insurance. This information is called Personally Identifiable Information (PII). PII is information that can be used to readily verify your identity, such as name, address, zip code, county of residence, date of birth, telephone number, social security number, household income, number of individuals residing in your household, marital status, race or ethnicity, credit or debit card numbers, checking account numbers and/or other information necessary to assist you in your pursuit of healthcare coverage.

WHAT INFORMATION WOULD YOU VOLUNTARILY PROVIDE ON THIS SITE?
The only personal information collected through this website is that which you voluntarily submit. This information is used to complete transactions and provide the information, products and services that you have sought or requested, as well as for administrative purposes. We will only use this information to help you obtain the best health insurance for your needs. Here are a few of the authorized functions that we may conduct:

Transactional Needs: To manage orders, subscriptions, or registrations, including processing payments, tracking orders, and communicating with you.
Analytical Purposes: To understand user behavior and trends by analyzing browsing history, demographic data, and more.
Marketing & Promotions: To inform you about new products, services, and promotions, deliver targeted ads, and manage loyalty programs.
Service Improvement: To enhance our website and services, handle customer support requests, and troubleshoot issues.
Content Creation & Review: To feature your reviews or content on our website.

WILL WE SHARE YOUR INFORMATION WITH ANYONE?
We may share your information with certain Federal or State agencies, the health insurance issuer that you select, or agencies that help us provide services to you. We do not share any personal information you provide to us through this website with with any third parties except with your consent or as described in this Privacy Policy. We may also share aggregated. non-personal Information, such as the number of users who visited this website during a specific time period, browsing actions, patterns, time spent on the website, IP address, and the general geographic location of visitors.

HOW DO WE USE COOKIES?
As you navigate through and interact with our website, cookies and similar technologies may be employed to enhance your experience. We may also use other automatic data collection technologies to collect certain information about your website visit. These tools help us understand usage patterns and improve our services. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

CAN I OPT OUT OF RECEIVING EMAIL COMMUNICATIONS?
You can opt out of marketing emails by clicking on the unsubscribe link in our communications. Please note that opting out of marketing emails does not exclude you from receiving transactional emails related to your account.

HOW DO WE HANDLE CHILDREN’S INFORMATION?
Although parents are always welcome to use this site on behalf of their children, we do not directly appeal to or knowingly collect personal information from children under 18. We will gladly work with parents or guardians to delete from our records personal information that a child may have inadvertently disclosed on this website.

WHAT HAPPENS IF YOU DECLINE TO SHARE ANY INFORMATION WITH US?
Unfortunately, if you do not want to share necessary information with us, our agency will not be able to assist you in enrolling in a health insurance plan. You certainly have the right to disagree with our policies and practices, and thereby choose to decline our services.

CAN YOU EXPECT YOUR INFORMATION TO BE SAFE WITH US?
Yes. While information is necessary for us to provide you with the best possible service, our most important asset is your trust. As such, keeping information secure and using it in a responsible manner is our top priority. We have developed privacy and security policies that we strictly follow to make sure your personal information is protected. You can assist in this endeavor by being careful not to send e-mails to us that contain your personal health information. We cannot guarantee the security of these e-mails before they reach us because they are outside of the security precautions in place when you send information through this website’s online form.

HOW WILL YOU HANDLE ANY CHANGES TO THIS PRIVACY POLICY?
In an effort to continue to bring you new features, services and to take advantage of technological advances, we may revise this Privacy Policy from time to time without prior notice. These revised versions will be posted on this website, along with a date when the changes will become effective. Feel free to check this Privacy Policy periodically to see if any recent changes have occurred. By continuing to use this website after we post any revisions, you will be considered to have accepted the Privacy Policy modifications.